PRIVACY POLICY.

Summary

The Burayot Simadu website is operated by PT. Burayot Simadu Indonesia, Jl. Raya Kadungora No. 243, Garut, West Java, Indonesia. The site has no user accounts, does not process payments, sets no advertising cookies, and uses statistics cookies only after you agree. This policy explains what data we may receive and how we use it, in line with Indonesia’s Personal Data Protection Law (Law No. 27 of 2022).

Information you send us

The order and contact forms on this site do not send data to our servers. Your name, business name, and message are only assembled in your browser as a message preview.

We receive data only when you choose to continue to WhatsApp and send that message. We then receive your WhatsApp number, profile name, and message. We use it to answer questions, process orders, arrange collection or delivery, and follow up on partnership proposals.

Technical data

As with most websites, our hosting provider may log technical data such as IP address, browser type, pages visited, and time of access to keep the service secure and reliable. We do not use this data to profile visitors.

If you accept statistics cookies, Google Analytics 4 records the pages you open, approximate city, device type, traffic source, and clicks to WhatsApp, maps, and social media. We only see aggregated numbers, advertising signals and Google Signals are disabled, and Google Analytics 4 does not store IP addresses.

Third-party services

Some parts of the site load services from other providers, each with its own privacy policy: Google Analytics for visit statistics (only with your consent), Google Fonts for typography, Google Maps on the Outlets page, WhatsApp (Meta) when you open a chat link, and Instagram (Meta) for photos in the social feed. When this content loads, your browser connects directly to the provider, which can receive your IP address, and Google Maps may set cookies.

Cookies

This website uses no advertising cookies. Google Analytics statistics cookies (_ga) are set only after you choose “Accept” in the cookie banner; if you choose “Decline”, Google Analytics does not load at all. Your choice is stored in your browser and can be changed at any time via “Cookie settings” at the bottom of the page; withdrawing consent deletes the _ga cookies.

Google Maps may set cookies when the map on the Outlets page loads. You can also block or delete cookies in your browser settings; the website still works without them.

Retention and security

WhatsApp conversations are kept for as long as needed to serve your order or partnership and to meet legal obligations, then deleted when no longer required. We do not sell or rent your personal data to anyone.

Your rights

You may request access to, correction of, or deletion of your personal data, withdraw consent, and object to its processing. Send your request via WhatsApp at +62 813-1206-5656. We will respond within a reasonable time in accordance with applicable regulations.

Changes to this policy

We may update this policy when the website changes, for example if we add accounts or online payments. The effective date on this page will be updated with every change.